We endeavor to ship as quickly as possible, however, weather always factors into when shipping can occur. We will do our best to keep you notified as to your order's progress if there are any delays.
We do not allow for refunds or returns. Depending on the situation and availability, we may be able to offer a replacement or store credit.
Cancellation: If you cancel your order, you will be charged the processing fee for your payment. Any cancellations of orders that have already been prepared at the time of cancellation, are subject to a 20% digging/packaging fee.
Damage: Occasionally there could be damage during shipping. Please be sure to take a photo of any issue that you encounter. Without photos, USPS and UPS will not honor a claim and neither can we.
These policies apply to orders placed through the this website. Please contact us if you have an issue with your order.